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Amarys Mayes, Principal Consultant, Verona Consulting Group

About Verona

Amarys Mayes

Principal Consultant, Verona Consulting Group

Principal accessibility risk consultant with more than twenty years of experience across software quality assurance, engineering, accessibility leadership, risk management, and process design in enterprise technology, global media and entertainment, federal and defense programs, regulated medical software, and government service-delivery systems. Founder of Verona Consulting Group.

Security Clearances

Department of Defense Public Trust, Currently Held Department of Defense Top Secret, Previously Held

Principal Experience

Principal Experience

Selected experience across regulated, enterprise, and high-scrutiny digital environments.

01

Federal Health & Public Sector Governance

Architected and directed Section 508 compliance across five concurrent federal health programs.

  • Patient records, benefits, prescriptions, pharmacy, and medical documentation environments containing HIPAA-regulated PII and PHI
  • Accessibility governance for federal public health research, surveillance, and decision-support ecosystems, including geospatial epidemiology, infectious disease, vaccine planning, environmental justice, social vulnerability, and related public-sector use cases
  • Established audit strategy and led accessibility audits validated by the VA Section 508 office across five concurrent programs, overseeing audit resolution and stakeholder alignment between government auditors, development teams, and project leadership over three years of compliant delivery

02

Regulatory Remediation and Legal Scrutiny

Directed end-to-end accessibility remediation for a national homebuilder during active ADA-aligned legal scrutiny.

  • Resolved more than 200 non-compliant defects across three primary customer-facing platforms under a compressed legal timeline
  • Maintained oversight of concurrent Salesforce and Einstein migrations while directing broader enterprise reporting and digital transformation work throughout the remediation effort

03

Financial Services & Regulated Systems

Engineered accessibility governance for lending, mortgage, and contract-sensitive financial software environments.

  • Defined compliance standards across borrower-facing experiences, lender workflows, and contract-sensitive processes where accessibility gaps could create legal and operational exposure
  • Designed and led targeted training for engineering, product, and internal teams to strengthen accessibility capability across employee-facing financial platforms

04

Enterprise Technology & SaaS

Architected accessibility and quality governance across cybersecurity, SaaS, CRM, and enterprise reporting environments.

  • Established risk-based testing standards for customer-facing, internal, and stakeholder-facing software across complex enterprise ecosystems
  • Led accessibility integration across large-scale migration, reporting, and consumer licensing environments, translating conformance requirements into workable engineering and operational standards

Across twenty years of work in federal systems, regulated health environments, active legal scrutiny, financial services, enterprise technology, and global media, the same truth held clear.

Evidence-backed analysis. Documentation built to withstand review. Engineered remediation paths teams can actually execute. Governance processes built to sustain accessibility over time.

That is the standard Verona brings to every engagement.

What Verona Brings

01

Principal-led judgment

Every engagement is led directly by the founding principal. Clients receive experienced interpretation and executive-level judgment, not delegated review or automated output.

02

Manually validated findings

Automated tools surface signals. Verona validates and interprets those signals through hands-on review, confirming what is real, what is consequential, and what requires action.

03

Stakeholder-ready conclusions

Deliverables are structured for multiple audiences at once, clear enough for legal and executive stakeholders, and actionable for engineering, QA, and delivery teams.

Why Verona Exists

When accessibility risk surfaces under legal pressure, procurement review, release scrutiny, or leadership escalation, most organizations respond the same way. They purchase an automated scan from a recognized vendor, spend thousands of dollars on the report alone, and receive hundreds of findings that are categorized, exported, and delivered as if the work were complete.

More than two hundred open defects, multiple platforms, less than two months, and a legal deadline that does not move.

And then the real problem begins.

The problem with the scan

The scan does not explain which findings represent real exposure and which are noise. It does not tell engineering teams what must be fixed first, what can wait, or how to prioritize under a deadline that will not move. It does not tell project leaders what to communicate upward, or tell leadership what the organization's actual posture looks like in business terms.

The report is a data dump. It is not a plan.

What organizations actually need

Organizations in that position need more than findings. They need someone who can sort what is real from what is not, establish severity in business and legal context, direct development and test teams toward the highest-consequence work, and provide practical direction on how those issues can be addressed.

Many organizations do not have deep in-house experience building or testing for accessibility, and many consulting firms do not close that gap.

Why Verona

Verona was built from direct experience across every phase of that work, from testing and validation through prioritization, engineering guidance, stakeholder communication, governance design, training, and implementation support tailored to each client's risk profile, operating context, and stakeholder needs.

Every engagement draws on that full range because the organizations that need this work rarely face just one kind of pressure at once. That is how Verona turns a data dump into a decision.

Most vendors stop at the report. Verona starts there.

Background and Sector Depth

Twenty years of experience across enterprise software, federal environments, defense programs, government service systems, and regulated digital platforms shaped how Verona interprets accessibility risk. That breadth matters because accessibility failures do not carry the same consequence in every system, market, or release environment.

Enterprise technology and software delivery

Time spent inside major digital platforms and enterprise technology environments established the foundations of software quality assurance, engineering collaboration, and release discipline in high-visibility delivery settings. At that scale, the cost of a production defect is not theoretical. Neither is the cost of an accessibility failure that reaches a customer, disrupts a workflow, or slows a release under pressure.

Federal defense and procurement

Experience inside federal and defense contracting environments shaped a practical understanding of accessibility as a procurement requirement with material consequences. That experience included process creation and accessibility program structure in support of environments connected to the Department of Veterans Affairs, the Navy, and the Marine Corps. In these contexts, traceable evidence, documented methodology, and findings that hold up under external review are not optional. They are expected.

Government services, health programs, and regulated public systems

Experience across federal health programs, state government benefits platforms, and regulated public systems clarified the stakes of accessibility failures in services people rely on for essential support. That background includes worker and customer portals tied to eligibility, application, and case management workflows, as well as Electronic Health Record (EHR) and Electronic Medical Record (EMR) software operating in regulated medical environments. Accessibility, traceability, and usability carry consequences that extend beyond technical compliance into service access, operational continuity, and the handling of regulated health and personal data.

Accessibility leadership, architecture, and education

That background has not been limited to testing alone. It has included accessibility architecture, engineering and validation leadership, process design, and stakeholder education across multiple levels of an organization. That includes teaching accessibility to directors, project managers, program managers, developers, testers, and cross-functional delivery teams so the discipline can hold operationally, not just appear in a report.

ADA scrutiny and regulated financial platforms

Accessibility program leadership across customer-facing mortgage, lending, and home purchasing platforms during active ADA-aligned legal pressure helped shape the methodology Verona uses today. Evidence-backed records, traceability suitable for external review, direct coordination with General Counsel stakeholders, and governance processes designed to sustain accessibility through later release cycles are all part of that foundation.

Credentials and Clearances

The judgment and operating experience behind these credentials are the foundation Verona brings to every engagement.

Security Clearances

  • Department of Defense Public Trust, Currently Held
  • Department of Defense Top Secret, Previously Held

Standards and Frameworks

  • WCAG 2.x A, AA, and AAA
  • Section 508
  • ADA Title II and Title III
  • Voluntary Product Accessibility Template (VPAT)
  • Accessibility Conformance Report (ACR) documentation
  • Electronic Health Record (EHR) systems
  • Electronic Medical Record (EMR) systems
  • Software Development Life Cycle (SDLC) governance
  • Agile methodologies
  • Release gating and accessibility governance program design

Accessibility and Software Delivery Toolchains

  • Axe DevTools
  • WAVE
  • ANDI
  • ARC Toolkit
  • JAWS
  • NVDA
  • VoiceOver
  • BrowserStack
  • Playwright
  • Selenium
  • Salesforce
  • Azure DevOps
  • Jira

How Verona Works

Verona Consulting Group is a principal-led practice. Every engagement is scoped, led, and delivered directly by the founding principal. Clients receive senior expertise, continuity of judgment, and findings that are manually validated.

Engagements are supported by a vetted network of accessibility specialists, technical collaborators, and subject matter experts engaged on a project basis. Verona scopes each engagement to bring the right expertise to the table for the organization's specific risk profile, delivery environment, and stakeholder requirements.

Every deliverable is designed to be: Read by a lawyer,
Understood by an executive,
And executed by an engineer.

The organizations that navigate accessibility risk well are not the ones with the most thorough automated reports.
They are the ones with someone who can explain what those reports actually mean, what is consequential, and what must happen next.

Start Here

Twenty years of experience.
One conversation to start.

If accessibility risk, release pressure, or stakeholder scrutiny is creating uncertainty, start with a conversation. Verona will help identify where to begin.